I dropped my car off at 8am and it was ready right after lunch at 1:30pm. Location: It is located right off of 17 on Chatham Parkway going toward 16 on the right hand side. In between a KFC (CHICKEN!) and a Midwife Birth Center. There isn't much parking at all so you will end up having to park in the Birthing center lot (which I felt a little bad about, but I wasn't there long). Shop: The front Shop/office area was dimly light and clean and the A/C was a plus with the summer heat we have been having. There is a display of awards off to the side, with some comfy seating and restrooms toward the back. And windows along the back wall looking into the garage. Which was empty at the time other then a oldies car. Customer Service: I didn't have to wait more then 5 minutes before I was greeted by Rick who I could hear was on a phone call in the office. We exchanged greetings. He walked out with me to see my car and check my old tires to see if I needed to also have a alignment done. Which lucky for me I didn't need! He was super friendly and knowledgeable and at no point made me feel like he was pressuring me into getting more then I was comfortable with. I decided to use RPM because I had heard good reviews from previous clients and I wanted to know that I was leaving my car baby in good hands. I didn't need anything crazy done this visit. Just needed to have my old tires removed and the new ones added with a balancing. Overall: I'm very happy with the service I received and I will be using them again in the future even if it's just a oil change.
Thank you Nicole! That is an awesome review! Glad you are happy! -Rick
- RPM Autoworx