Once again RPM went above and beyond to provide me with the best customer service experience! I feel welcome every time I walk in the door, and to be greeted by my name immediately puts me at ease because I know I'm more than a vehicle to the owners and the employees. The tech was outstanding--both polite and communicative...and didn't even laugh when I attempted to make the noise I was hearing in my vehicle. I wasn't even disappointed when I needed to return the next day to complete my service because I knew all the work done was necessary--I'm never scammed. Rick and Moira run an amazing business and employ top-notch people. Sean is a great addition to the team. I'll never take my vehicle anywhere else! (And just so you know, they totally rock my face off!)
You rock OUR faces off! We love having you as a customer Jennifer! Although we don't like it when your car breaks down we love having the opportunity to see you! Your comments mean so much to us, I truly thank you for taking the time to tell us how we are doing.
- RPM Autoworx