The team at RPM Autoworx never lets me down, and this experience was exceptional, just like every other time I've taken my vehicle in for maintenance or repair. Every employee is professional and treats me with respect. Trusting a mechanic not to take advantage of me has never been a concern for me at RPM Autoworx. Rick and Jobeth don't use scare tactics to up-sell, and they are dedicated to communicating clearly and openly with their customers. I've been a loyal customer for 7 years because I've been so pleased with the quality of the work done at RPM, the knowledge of the staff, and the way I'm treated each time I visit. Rick has worked diligently to build relationships with his customers and provide professional and quality services. His business model is successful and one that others would benefit to imitate. I won't take my car anywhere else and even look forward to a routine oil change. Needing an oil change got me in the door 7 years ago, and the friendships I've made keep me coming back.